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Messages - TSSTaylor

#1
Radio and Podcasts / Re: SiriusXM Radio Select
October 22, 2013, 12:51:50 PM
Quote from: MABUSE on September 16, 2013, 04:53:55 PM
Its bad res but a screen cap of the "customer service chat"

**M**

This rep, like many reps and people is just not a great communicator. I suspect what they meant is that if you ONLY have the Sirius Select Package that Internet Listening is not an option. That you would have to have the internet listening feature activated to listen to Art Bell online.

http://www.siriusxm.com/ourmostpopularpackages-sirius

Figured I'd chime in. A lot of the reps at SiriusXM cause more harm than help, but I think that's true of many outsourced customer service. I've heard hundreds of stories about their customer service at my business.
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